You can’t please everyone! Especially in business. As your company grows, you’ll encounter some negative people.
Just remember:
1. Don’t take it personally. Complaints aren’t always about you. People are complex; there’s likely more bothering them than just you.
2. Learn what you can. There’s always a lesson, especially in criticism. Be on alert for any improvements you can make.
3. Keep going. Don’t let the disdain of one person stop the great service others enjoy!
As you go, you’ll find it’s easier to let the haters hate and keep hustling; you’ve got a business to run!